Let's talk about your KPIs

Book a Free 1-Hour Consultation to
Accelerate Your Team's Performance

Every team tracks something - but only a few track what really matters. At TargetBoard, we believe that the right KPIs are the ones that directly align with your business goals and strategic priorities. In this free 1-hour consultation, we’ll help you review your current KPIs and operating rhythm, uncover gaps, and identify high-leverage improvements - fast.
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You can focus on the entire company or dive into a specific department. Either way, we’ll share practical, data-informed insights tailored to your systems, structure, and goals. Our team brings deep expertise across departments, systems, and operational models. During your session, we can focus on one or more of the following areas - based on what matters most to you.

🛠 Engineering KPIs

Topics We Can Discuss:
- Visibility into roadmap vs. bugs vs. tech debt
- Cycle time, velocity, and delivery tradeoffs
- Productivity patterns across squads and sprints
- The real impact of PTO, meetings, and interruptions
- AI adoption and impact

🚀 Product & Program Management KPIs

Topics We Can Discuss:
- Roadmap alignment with company objectives
- Investment allocation: new, scale, maintenance
- Gaps between planning and execution
- Connecting product KPIs to business outcomes

👂Customer Success & Support KPIs

Topics We Can Discuss:
- Response and resolution times by team, segment, or region
- Early churn signals and health scoring strategies
- Escalation trends and support capacity planning
- Linking support metrics to product and revenue

💰Sales & Revenue KPIs

Topics We Can Discuss:
- Funnel health, conversion rates, and stage drop-off
- Quota coverage, rep-level pacing, and deal velocity
- No-touch accounts and lead prioritization
- Leading indicators for pipeline risk

👥 People & Operations KPIs

Topics We Can Discuss:
- Hiring pipeline efficiency and onboarding timelines
- Burnout and engagement risks based on real signals
- Meeting load, availability, and team productivity
- Tying HR data to delivery and retention outcomes

🧭 Leadership & Cross-Functional KPI Alignment

Topics We Can Discuss:
- Defining KPI stacks that reflect strategic priorities
- Aligning executive and departmental metrics to reduce friction
- Tracking progress across goals, initiatives, and teams
- Establishing clear accountability across cross-functional workstreams
- Creating a shared language for performance and decision-making

🎯 What You’ll Walk Away With

1. A focused discussion with experts on your top operational concerns
2. A clear snapshot of where your current metrics are helping - or hurting
3. Recommendations to align KPIs with strategy, not noise
4. Practical next steps - whether you work with us again or not

🎁 Book Your Free Consultation Now